Returns & Exchanges
At Treehouse Toy Co., we want you to love your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn apparel with original tags attached. We are committed to ensuring every piece of your child's wardrobe meets our high standards of quality and comfort.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship It Back
Drop off your package at any authorized carrier location; please ensure the items are returned in their original, unwashed condition.
- 4.Receive Your Refund
After our team inspects the returned garments, we will process your refund or ship your new exchange items within 5-7 business days.